Guts
Bonus
Welcome package up to €300 + 100 free spins
Free spins
100 Free Spins on Book of Dead!
Overview
- Website: www.guts.com
- Deposit methods: Bank Wire Transfer, EcoPayz, MasterCard, Neteller, Paysafe Card, Ukash, instaDebit, Visa, iDEAL, Sofortuberwaisung, POLi, Euteller, Trustly, Skrill, UseMyServices, WebMoney, PayPoint Card
- Withdrawal Methods: Bank Wire Transfer, Neteller, Visa, Skrill, WebMoney
- Languages: English, Finnish, Norwegian, Swedish, German
Pros / Cons
- 0-24 Withdrawal Timeframe
- High withdrawal limits
- Live chat open 24/7
- Mobile friendly design
- Few withdrawal methods
- Multiple country restrictions
Guts Casino is an in-browser casino that was opened in 2013. It runs on Guts’ parent company’s own platform, known as iGaming Cloud, which aggregates many different casino game developers including Microgaming, Net Entertainment, IGT, NextGen, and others. The site boasts of its fast payouts made within 2 hours and goes with “Why Wait?” as its slogan. We took a look to see if there was any glory to go along with all the guts.
Game selection and software
Guts Casino offers a staggering selection of more than 700 games which are all playable in your browser window on both Windows and Mac computers. The slot machines, in particular, are fantastic, with some of the best releases in the industry from Microgaming, IGT and Net Entertainment available for play. Think well known and loved games like Immortal Romance, Playboy, The Invisible Man, and Twin Spin, along with new blockbusters such as Guns n’ Roses and Western Belles. Each game is presented in a familiar tiled menu that can be switched to an alphabetical list, or you can use the handy search box to make it easier to find your favorite games. Many of these games at Guts are also available for play on your mobile phone or tablet, and the site functioned very nicely when we tested it on an iPad. We did not notice any lag or slow spins, and all the games ran smoothly and without issue.
For players who enjoy table games, there is also a wide selection of Blackjack and Roulette games, along with games such as Three Card Poker, Oasis Poker, Pai Gow Poker, Caribbean Stud, and Casino Hold’em among others. If you prefer your action live, Guts has you covered there too with live Blackjack, Baccarat, and Roulette games that are broadcast from a studio.
Those of you who prefer to chase progressive jackpots will be pleased to know that Guts has over 40 progressives on offer, most of which are from Microgaming or Net Entertainment. This includes a Mega Fortune jackpot and a Mega Moolah jackpot that are routinely won for multi-million Euro amounts. These truly are life changing jackpots, should you, of course, manage to beat the odds and manage to win one.
Banking options and support
The deposit and withdrawal methods at Guts are more than adequate, with most popular options including e-wallets and credit or debit cards covered (see a full list in the right column). Once the casino has verified your identity the casino promises to process withdrawals to e-wallets like Skrill or Neteller within two hours. Withdrawals at Guts Casino do live up to the hype and they are that fast, but you end up paying a small fee of around €2 for each withdrawal request. For me, that is a small price to pay for such speed.
Support at Guts Casino is provided via live chat that is genuinely available 24 hours per day, 7 days per week. There is no phone number published on the site but you can fill out a form with your phone number and support will call you, which saves you money on your phone bill. If you prefer to use email support, you can expect an answer within a few hours. I tested the live chat support when compiling this review and had a support rep addressing my question within a minute. Overall I was as impressed with the support at Guts as I was by the quick withdrawals.
Security and fairness
All of your interaction with the Guts Casino is secured using a standard SSL connection, which means that all of your logins, gameplay, and financial transactions are encrypted for your protection. Guts do not publish any audited payout statistics for its operations. As usual for the Net Entertainment games, you can view the theoretical RTP numbers in the game help files. However, this information is not available for the Microgaming games as well as games from several other providers.
Guts disclose that its protection of player funds meets what the UK Gambling Commission categorizes as a basic level of protection. This is the minimum category on the UKGC scale and realistically means that there is no protection of your funds from being used to pay the debts of the casino to other creditors should it ever go out of business.
If there is a downer at this casino, it is the continued inclusion of games in its library from suppliers that we at Casino Listings deem as extremely suspect, if not outright crooked. For example, we have proven that progressive jackpot games from Betsoft do not pay out fairly at all times, and the supplier has its Alderney license canceled in the past. In the case of Pragmatic Play, formerly known as TopGame, there was the time some of their games were missing wild symbols critical to paying to top combinations, numerous complaints about slow-paying and other dubious conduct of their in-house casino brands, and the still unsolved mystery of what happened to their progressive jackpot funds that disappeared when the company rebranded. Both of these suppliers’ games are still available at Guts, which is a shame to see, and we urge players to avoid these games no matter where they play because we do not trust in their fairness at all.
Guts have a favorable bonus policy for its customers. The main benefit of these bonuses is the ability for you to forfeit the bonus and withdraw early without having to complete a huge wagering requirement if you have a big win while wagering your cash deposit first. The casino also offers a load of promotions that give players “free” spins. But unlike the majority of casinos we see these days, the “free” spins really are free and all winnings from these spins may be immediately cashed out without any kind of wagering requirement. I have found that since joining I have regularly received an email with such offers most weeks.
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