BitStarz
Overview
- Website: http://www.bitstarz.com
- Deposit Methods: EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Sofortuberwaisung, QIWI, UnionPay, Trustly, Online Bank Transfer, Skrill, Bitcoin, PugglePay, Yandex Money, Promsvyazbank, Alfa Click, Litecoin, Dogecoin, Cubits, LAVA pay, Perfect Money, Comepay, Evroset, Ethereum
- Withdrawal Methods: Maestro, MasterCard, Neteller, Visa, Bank transfer, Sofortuberwaisung, POLi, EcoPayz, QIWI, Skrill, Bitcoin, Trustly, Yandex Money, Dogecoin, LAVA pay, Cubits, Comepay, Ethereum
- Languages: English, Swedish, Russian
- Established: 2014
- Contact: Live Chat
“Dream Big – Win Bigger.” When you first find your way to BitStarz, you’re immediately met with their inspirational slogan which is a nice welcoming touch. As we got ready to review this site, we definitely had zero dreams or expectations as frankly, we’d never heard anything about this site before.
Reviewing sites that we don’t have an initial image of can be fun or terrifying for us. It’s fun because we may get to stumble on an awesome new site and it’s terrifying because we may find ourselves having to figure out how to navigate through an atrocious mess of something that is supposed to resemble an online gaming site.
Below we’ve compiled our findings and thoughts from our time on the BitStarz casino platform. As you probably already know if you’ve read any of our reviews before, we’re not here to deliver you a puff piece for any site. We’re here to give you an honest and factual representation of the site so that you can make an informed decision about whether or not you actually want to play there. If we just focused on the positives about a site and ignored the negatives, we’d be doing you a disservice. Our reviews are brutally honest no matter how rough that might be for the site we’re reviewing.
Pros / Cons
- 0-1 hours withdrawal time frame
- Mobile-friendly
- Live chat available 24/7
- Certificate of Trust
- Phone support on request
Game Variety
BitStarz had some of the highest quality games we’ve seen with some of the best and fastest loading graphics. All of their games are on full display and can be played without ever creating an account if you want to test them out first. This is clearly done because they know they can stand behind the quality of their products. On the casino games side of the spectrum, it was refreshingly the same story. Lots of choices and high quality as well as live dealer games to choose from. It’s common to find online casinos with great slot games, but it’s oddly rare to find ones with high-quality casino table games like we found at BitStarz. Their games are a must check out. We docked a quarter point because we would like to see them add some branded game options.
Banking
We fully expected BitStarz to be Bitcoin only or have a few cruddy options to support the Bitcoin. We’re not sure if we could have been more wrong. With 13 different deposit options and 9 different withdrawal options, BitStarz takes the cake with flexibility. Not only that, but their withdrawals are all but one completely fee free. We did dock half a point because their deposits have very small fees attached which were a little strange but is more than made up for with the free withdrawals..
Bonuses
The bonuses and promotions section of the site is complete and well laid out for everyone to see. They have several different deposit bonuses, game specific promos, and also some day specific promos and rake races to take advantage of. A big perk of the promotions as well is that they don’t require any opting-in like a lot of sites and just give the promos and bonuses to everyone automatically. We took half a point of our rating because the deposit bonuses were somewhat smaller than other sites we’ve reviewed but that’s more because they were spread out and can be offered on almost all deposits, not just your first one.
Customer Service
The customer support options were fantastic at BitStarz. They offered live chat, social media support (Twitter and Facebook), email support, and phone support. An additional feature they had we really liked was the ability to request a call from the site so that you’d never be charged any phone fees and you wouldn’t have to wait on hold forever if they had abnormally high call volumes. This is a very professional move by them, and we were big fans.
User Interface
Everything on the BitStarz platform is well laid out and easy to find. The games are able to be sorted multiple ways, and they even have a search function. Graphics and layout were done the right way and really do a great job of creating a much more impressive experience for the users. We highly recommend at least navigating to the site once to see what we’re talking about. The quality and feel of the site are immediately noticeable and make for an altogether better experience from the second you step digital foot on their platform.
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